24/7 Customer Support - Always On, Always Yours

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Order and Processing

Is there a limit on how many units I can order?

No, there's no restriction on order quantity. If you're planning a bulk purchase, reach out to us directly for custom pricing and exclusive discounts.

How do I place an order with AsicMiningCentral?

You can easily place an order on our official website. If you prefer offline assistance, our team is available via WhatsApp, email, live chat, or phone call to guide you through the process.

How will I know if my order has been confirmed?

Once your order is placed, you'll get a confirmation email at your registered address. If you're checking out as a guest, confirmation will appear on the website itself. If you're unsure, feel free to reach out to our support team.

Can I update my order after it’s confirmed?

We can assist in updating your shipping details if your order hasn’t been shipped yet. Once dispatched, changes cannot be made.

How do I track my order?

You'll receive email updates with tracking information. You can also check the order status under your 'My Account' section. Still unsure? Just contact our support team directly.

Can I cancel my order after placing it?

Unfortunately, we do not accept cancellations once an order has been confirmed.

Will I receive a 110V or 220V power supply?

We provide power supplies based on the voltage standard of your country, ensuring compatibility without the need for additional setup.

Are there any perks for buying in bulk?

Yes! If you're ordering more than one unit, contact us to explore available bulk discounts.

Does the miner package include a power cord?

We ship brand-new, factory-sealed miners. Power cords are only included if provided by the manufacturer. If not, you may need to purchase one locally.

What’s the difference between an in-stock item and a batch product?

“In-stock” miners are shipped within 48–72 hours. “Batch” or “Production” miners are pre-orders scheduled for shipment in a specific month.

Pricing

Do your product prices change often, and are they updated?

Yes, miner prices can vary based on market demand. We keep all listed prices updated in real-time to reflect current rates.

Are bulk orders eligible for discounts?

Yes, orders of 2 or more units may qualify for promo coupons or exclusive offers. If none are available, our team can help with a custom quote.

Is the power supply included in the price?

Yes, the listed price includes the power supply no additional cost needed.

In which currency are your prices displayed?

All prices on our website are shown in US Dollars (USD).

Is shipping included?

Yes, free worldwide shipping is included.

Are there any extra or hidden charges?

No. Our pricing is completely transparent what you see is what you pay.

Payment Related

What are the available payment methods?

We accept cryptocurrency payments and bank transfers. For other options, contact our support team.

Can I pay using a different currency?

Yes. If you're using a bank transfer, your local bank will convert the amount into USD based on the current exchange rate.

Do I need a specific wallet or exchange to pay with crypto?

No, you can use any wallet or exchange that supports cryptocurrency transfers to complete your payment.

What happens if I delay the payment?

Orders expire if payment isn’t completed in time:

  • Crypto: 59 minutes
  • Bank Transfer: 3 days from order date
  •  Need more time? Contact us we’re happy to extend your payment window if possible.

Shipping and Warranty

What is the warranty duration for miners?

Warranty periods are set by the manufacturers and usually range between 180 to 360 days, depending on the model.

Are shipping charges included?

Yes, free worldwide shipping.

How soon will in-stock miners be shipped?

In-stock items are shipped within 48 to 72 hours after payment confirmation.

Do you ship globally?

Yes, we offer worldwide shipping to over 100 countries.

Can you help reduce customs duties?

We comply with regulations. DDP is available for select countries.

General Questions

How can I stay updated on new products and offers?

Check our website regularly, subscribe to our newsletter, or follow us on Twitter for the latest product drops and company news.

How do I confirm my order was successfully placed?

You'll receive an email confirmation after placing your order. Registered users can track it in their account dashboard. Guest users can follow email updates or contact our support.

How do I install and start using my miner?

Here’s a quick setup guide:

  1. Use an IP scanner to detect your miner.
  2. Open the miner dashboard in your browser.
  3. Enter your pool address and wallet.
  4.  Need help? Watch our setup videos on YouTube.
Is it difficult to set up a miner?

Not at all. Most miners follow a plug-and-play process and require minimal technical experience.

Didn’t find your answer?

Don't hestitate to contact us